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View, browse and sort the ever-growing list of sessions by day, time, pass type, topic, and format. With this Session Viewer, you can view session and speaker details for Game Developers Conference 2024.

You will be able to build your schedule with the GDC Mobile App. The GDC 2024 app will be available for download in Apple Apps and Google Play late February 2024.

Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend. Adding a session to your schedule does not guarantee you a seat.

Hyper-Personalization and the Future of AI-Enhanced Player Support (Presented by Community Clubhouse)

Stephen Peacock  (Head of Games AI, Keywords Studios)

Location: Room 2020, West Hall

Date: Tuesday, March 19

Time: 3:50 pm - 4:20 pm

Pass Type: All Access Pass, Core Pass, Summits Pass, Expo Pass, Audio Pass, Indie Games Summit Pass - Get your pass now!

Topic: Design

Format: Sponsor Developer Summit

Vault Recording: Video

Audience Level: Intermediate

Community Clubhouse

In an era where AI is transforming how games are made and played, this session looks at the revolution in player support that these technologies are set to bring. The presenter delves into a future where games experiences are hyper-personalized and fully immersive, and player support is more critical than ever.


Attendees will leave with a fresh perspective on how critical player support and community management will be to delivering the best player experience in hyper-personalized, AI-rich games. They will gain insights into the new tools, skills, and ethical considerations that this transformative shift will demand.

Intended Audience

Ideal for gaming professionals, particularly those working in customer support, game development, and AI. This talk will also captivate anyone intrigued by the future of immersive interactive experiences. Knowledge of current games trends and a basic understanding of how AI is used today will enrich the learning experience.

Connecting the Global Game Development Community

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